Shipping policy

Shipping Policy

At Dachs Sport, we strive to ensure that your orders arrive safely and promptly, no matter where you’re located. Below, you’ll find details about our shipping process for different regions.

Processing Orders

  • Order confirmation: After placing order, please allow 1-3 business days for us to process your order and send shipping information.
  • Shipping Providers: We use a variety of shipping services and often your item will be dispatched by a third-party.
  • Tracking and Information: We strive to provide detailed information to track all orders, but please contact us if you have any queries: https://www.dachs-sport.com/pages/contact

Domestic Orders (within Germany)

  • Shipping Providers: For Dachs Sport’s own-brand cycling products, we use Amazon MCF, DHL, or UPS Express to guarantee fast and reliable delivery.
  • Delivery Time: Most orders are delivered within 3–5 business days.
  • Other Products: For third-party products, shipping is handled by the supplier, and delivery times may vary. Full details will be provided during checkout.

EU Orders

  • Shipping Providers: Dachs Sport products are shipped via DHL International or UPS Express to ensure secure and timely delivery across EU countries.
  • Delivery Time: Orders typically arrive within 5–10 business days, depending on your location.
  • Other Products: Third-party products may have varying delivery times and conditions. Full details and options will be shown at checkout.

International Orders (Accepted Countries Only)

  • Shipping Providers: For international orders, we use DHL International or UPS for reliable global delivery.
  • Delivery Time: Shipping times vary by country, usually ranging from 7–14 business days.
  • Customs and Import Duties: Please note that international customers are responsible for any customs fees or import duties that may apply.
  • Other Products: Shipping for third-party items will be completed by the supplier, and conditions will vary based on their policies. This information will be displayed at checkout.

Additional Information

  • Shipping Costs: Calculated at checkout based on your order and destination.
  • Tracking Information: A tracking link will be provided once your order is shipped, allowing you to monitor its progress.
  • Accepted Countries: We only ship to specific international destinations. If your country is not listed during checkout, we’re unable to fulfill orders to that location at this time.

For any further questions or assistance, please don’t hesitate to contact us at james@dachs-sport.com.‬
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